Shipping policy
West Davis Hair Care Shipping Policy
At West Davis Hair Care, we are committed to delivering your products in a timely and efficient manner. Please review our shipping policy for details on processing times, delivery options, and more.
Processing Time:
- Orders are typically processed within 1-2 business days.
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Rates and Delivery Times:
- Standard Shipping (3-7 business days): Rates calculated at checkout based on location and order weight.
- Expedited Shipping (1-3 business days): Available for an additional cost, calculated at checkout.
- Free standard shipping on orders over $25 within the continental U.S.
International Shipping:
- We currently ship to select international locations. Shipping costs and delivery times will vary by destination and be calculated at checkout. Please note that customs fees and duties are the responsibility of the customer.
Order Tracking:
- Once your order has been processed, you will receive a confirmation email with tracking information to monitor the delivery status.
Lost or Damaged Packages:
- If your package is lost, damaged, or significantly delayed, please contact our customer service team at [email address]. We will assist in resolving the issue as quickly as possible.
Questions:
- For any questions regarding your shipment, feel free to contact us at katrell@keautylifestyle.com, and we’ll be happy to help.
We appreciate your business and look forward to providing you with the best in hair care!